Shipping Policy

1. Order Processing

Orders are processed within [1–2] business days of payment confirmation. You will receive an email/SMS notification once your order has been shipped, along with tracking details.

2. Delivery Timelines

• Metro cities: [3–5] business days
• Other locations: [5–8] business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or events beyond our control.

3. Shipping Charges

We offer free shipping on all orders, with no minimum order value required.

4. Packaging Note

As our products are fragrance-based liquid goods in glass packaging, all orders are securely packed to prevent breakage or leakage in transit. Some courier partners classify perfume/alcohol-based products under special handling categories, which may occasionally affect delivery timelines to certain pin codes — we’ll notify you if your location falls under such restrictions.

5. Order Tracking

Once shipped, you can track your order using the tracking link/ID sent to your registered email or phone number.

6. Failed Delivery Attempts

If a delivery attempt fails due to an incorrect address or unavailability at the delivery location, our courier partner will typically make [2–3] attempts before returning the shipment to us. Re-shipping charges may apply.

7. Serviceable Areas

We currently ship only within India. We do not offer international shipping at this time.

8. Contact

For shipping queries: support@goodsins.in